24/7 emergency dispatch

Commercial sewage backup? Protect your property fast.

A sewage backup in a commercial property can affect restrooms, floor drains, basements, tenant spaces, offices, restaurants, retail areas, storage rooms, and shared work areas. The Flood Team helps remove sewage water, clean and sanitize affected areas, dry the structure, reduce odor, support repairs, and document the damage for insurance.

If sewage water is backing up into your business, restrict access, stop using plumbing fixtures, and call for help right away.

What to do right now

First steps after a commercial sewage backup

Act fast: restrict access, avoid contaminated water, stop using plumbing fixtures, protect business-critical items if safe, take photos, and call a 24/7 commercial sewage cleanup team before contamination spreads.

01.

Restrict access immediately

Keep employees, customers, tenants, residents, vendors, and visitors away from affected restrooms, drains, hallways, basements, storage rooms, or contaminated areas.

02.

Avoid contact with sewage water

Sewage water may contain bacteria, waste, odor, and harmful contaminants. Do not walk through it, touch it, or try to clean it without proper protection.

03.

Stop using plumbing fixtures

Do not flush toilets, run sinks, use floor drains, start dishwashers, run laundry equipment, or send more water into the plumbing system until the backup is checked.

04.

Avoid electrical hazards

Do not touch outlets, cords, appliances, kitchen equipment, HVAC systems, breaker panels, or electrical rooms near wet or contaminated areas.

05.

Protect critical items if safe

Move records, inventory, equipment, furniture, supplies, electronics, and important business items away from the affected area if it is safe to do so.

06.

Take photos if safe

Document the backup source, affected drains, standing water, contaminated rooms, flooring, walls, baseboards, damaged materials, and business areas before cleanup begins.

07.

Call for commercial sewage cleanup

Commercial sewage backup cleanup may require contaminated water removal, safe material handling, sanitizing, odor treatment, structural drying, moisture checks, and repair support.

Do not treat commercial sewage backup like normal water damage. Contaminated water can create health, odor, safety, tenant, customer, and operational concerns if cleanup is delayed.

Will insurance help with this?

Coverage depends on your commercial policy, the cause of the sewage backup, whether sewer or drain backup coverage applies, how sudden the damage was, the type of property, and whether outside flooding, long-term plumbing issues, or maintenance-related problems are involved. The Flood Team helps document photos, moisture readings, affected materials, cleanup steps, sanitizing, drying progress, and repair scope details so the claim process is easier to manage.

Why commercial sewage backups need fast cleanup

A commercial sewage backup can happen because of a blocked sewer line, clogged floor drain, restroom backup, grease line issue, tree root intrusion, heavy rain, overwhelmed drainage, failed backflow prevention, or plumbing system problem. In a business property, contaminated water can spread into customer areas, tenant spaces, work zones, storage rooms, and lower-level areas quickly.

Because sewage water may carry bacteria, waste, odor, and contaminants, the property may need contaminated water removal, safe material disposal, cleaning, sanitizing, odor control, structural drying, moisture checks, mold prevention, repair support, and insurance documentation.

Business areas can be affected quickly

Sewage water can spread through restrooms, hallways, kitchens, basements, tenant spaces, storage areas, carpet, walls, trim, and nearby rooms.

Contamination creates safety concerns

Affected areas may need restricted access, safe material handling, cleaning, sanitizing, odor treatment, and professional drying before normal use resumes.

Downtime can grow if cleanup is delayed

Delayed sewage cleanup can increase odor, hidden moisture, mold risk, material damage, tenant disruption, and repair complexity.

Every hour counts.

The faster sewage cleanup, sanitizing, and drying begin, the lower the risk of contamination spread, odor, hidden moisture, mold, business disruption, and larger repairs.

~45 min
Avg. response

24/7
Live dispatch

How we fix it

One team for the whole commercial sewage backup emergency

We do more than remove visible sewage water. The Flood Team helps control the backup source, remove contaminated water and debris, clean and sanitize affected areas, dry the structure, document the damage, and support repairs.

Control the backup source

The sewer line, floor drain, restroom fixture, main drain, backflow issue, grease line, or related plumbing source needs to be controlled before full cleanup and sanitizing can move forward.

Remove sewage water

Sewage water, standing water, debris, and affected materials are removed from restrooms, basements, kitchens, tenant spaces, flooring, carpet, and nearby rooms using professional equipment.

Clean, sanitize, and dry

Affected surfaces may need cleaning, sanitizing, odor treatment, drying equipment, dehumidification, and moisture checks depending on the backup source and contamination level.

Restore and repair

After cleanup and drying, damaged drywall, flooring, trim, paint, insulation, cabinets, commercial finishes, and other materials may need repair or reconstruction.

Trusted for fast cleanup, drying, and restoration

Customers trust The Flood Team for quick response, water extraction, drying, repair support, insurance coordination, and clear communication from start to finish.

    
 
 
         
   Nathan Merry 
 
 
 
 Trustindex verifies that the original source of the review is Google. I used Blake and his crew at The Flood Team and once again they did a fantastic job. Very professional and they communicate throughout every step of the process.  Highly recommend.
  
 
        
   eileen W 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Flood team did a very good job for the mitigation. We did not have any issue after the job was done. Blake gave an estimate, and final price was the same. We had another company estimated, and told us a loose estimate, may be more after the job is done and we have to sign that agreement. We didn't like that. Blake responded very quick and came in a few days after we signed the contract. He kept his words about days when he will be at the house. The other company told us at least a week or more. Blake's estimate was reasonable compared to the other company. He also gave us some knowledge about things which are covered under our insurance. I highly recommend him and the flood team. We will use them again if needed in the future.
  
 
        
   Rob Haller 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Flood Team crew arrives on time, professionally extracts the water, dry’s everything thoroughly, and handles the drywall repairs with care. They even help coordinate with your  insurance.  They really take the stress out of a nightmare situation. Highly recommend for any water damage restoration needs.
  
 
        
   Barry Suntrup 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional and trustworthy
  
 
        
   Shelbey Stone 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Flood Team did a very professional job mitigating the water from our 900 square feet basement. One of the rooms was finished, and they were able to save the carpet. They were able to tow away our damaged goods the same day and carried them all upstairs. They bricked all our furniture for the drying process and promptly and accurately recorded saturation eta the following days to be sure the basement was drying as expected. When the insurance adjuster came to view the damage, a flood team representative came back out to be here in case there were any technical questions about the mitigation process they executed.
  
 
        
   Megan Gordon 
 
 
 
 Trustindex verifies that the original source of the review is Google. They came out quickly,  handled our interior storm damage efficiently, and the clean up they did after was impressive! They have been professional and so pleasant to work with. This whole experience has been stressful, but they made it easier!
  
 
        
   JENNIFER BINGHAM 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful team! They were responsive, informative and did a great job at our home!!!
  
 
        
   Angie Williams 
 
 
 
 Trustindex verifies that the original source of the review is Google. Reached out to Flood Team and Thor came the same day.  He was professional, knowledgeable, considerate and a hard worker.  Once Thor determined the areas that water existed underneath the underlying floors, he pulled up all damaged flooring.  He also took extra care when moving my furniture, he strategically set up humidifiers and industrial fans on two floors to speed up the drying process.  He checked in daily to give updates.  Highly recommend
  
 
        
   Susan Mintz 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very response and helpful! Made the extra effort to do what they could for us under dynamic circumstances.

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Burst pipe FAQs

Find quick answers about dishwasher leaks, washing machine overflows, water heater leaks, refrigerator water line leaks, cleanup, drying, repairs, and insurance support.

What should I do first after a pipe bursts?

If safe, shut off the main water supply, avoid wet electrical areas, move valuables away from the water, take photos, and call The Flood Team for water removal and drying support.

Can a burst pipe cause hidden water damage?

Yes. Water can move behind walls, under flooring, above ceilings, around cabinets, and inside insulation. Moisture checks help find hidden water that is not visible from the surface.

Do I need water removal after a burst pipe?

If water has spread into floors, walls, ceilings, carpet, basements, or finished areas, professional water removal and drying may be needed to reduce mold risk and further damage.

Can a burst pipe cause mold?

Yes. If moisture remains in drywall, flooring, trim, cabinets, insulation, or hidden spaces, mold can grow. Fast drying and moisture control help reduce that risk.

Does insurance cover burst pipe water damage?

Coverage depends on your policy and the cause of the damage. Sudden burst pipe water damage may be handled differently than long-term leaks or maintenance issues. The Flood Team helps document photos, moisture readings, cleanup steps, and repair scope details.

Do you repair the broken pipe too?

The water source needs to be controlled before full drying and repairs can move forward. The Flood Team helps connect plumbing support with water damage cleanup, drying, and restoration.

How long does drying take after a burst pipe?

Drying time depends on how much water spread, what materials were affected, and how quickly cleanup started. Moisture checks help track drying progress.

Can you help commercial properties with burst pipe damage?

Yes. The Flood Team helps homes, businesses, property managers, apartments, offices, facilities, and commercial properties with burst pipe cleanup, drying, documentation, and repair support.

Burst pipe? Let’s stop the damage.

Talk to The Flood Team now and get help with water removal, drying, moisture checks, mold prevention, repair support, and insurance documentation.

The Flood Team Blogs

Basement Flooding

Step-by-Step Guide to Our Basement Flood Cleanup Process

Sewage Backup

Common Misconceptions About Sewage Cleanup

Basement Flooding

What Equipment Is Used to Remove Water from a Flooded Basement?

Learn about referrals, owner operators, and franchise opportunities with The Flood Team