24/7 emergency dispatch

Sewage contamination? Sanitize it before it spreads.

Sewage water can bring bacteria, waste, odor, and contamination into basements, bathrooms, floors, walls, drains, and nearby rooms. The Flood Team helps remove contaminated water, clean and sanitize affected areas, dry the structure, reduce odor, support repairs, and document the damage for insurance.

If sewage water is inside your property, avoid contact, keep people away, stop using nearby plumbing, and call for help right away.

What to do right now

First steps after sewage contamination

Act fast: avoid contact with sewage water, keep people and pets away, stop using plumbing fixtures, take photos if safe, and call a 24/7 sewage cleanup team before contamination spreads into floors, walls, and hidden spaces.

01.

Avoid contact with sewage water

Sewage water may contain bacteria, waste, and harmful contaminants. Do not walk through it, touch it, or try to clean it without proper protection.

02.

Keep people and pets away

Keep children, pets, tenants, customers, staff, and visitors away from affected rooms until the area has been cleaned, sanitized, and dried properly.

03.

Stop using drains and toilets

Do not flush toilets, run sinks, use showers, start the dishwasher, or use the washing machine until the backup source is checked.

04.

Avoid electrical hazards

Do not touch outlets, cords, appliances, HVAC equipment, breaker panels, or electrical items near wet or contaminated areas.

05.

Take photos if safe

Document the sewage source, affected drains, standing water, flooring, walls, baseboards, damaged belongings, and nearby rooms before cleanup begins.

06.

Call for sewage cleanup and sanitizing

Sewage sanitization may require contaminated water removal, safe material handling, cleaning, sanitizing, odor treatment, drying, moisture checks, and repair support.

Do not treat sewage water like normal water damage. Contaminated water can create health and safety concerns and may require professional cleanup, sanitizing, drying, and material removal before the area is safe to use again.

Will insurance help with this?

Coverage depends on the source of the sewage contamination, whether sewer backup, drain backup, toilet overflow, outside flooding, or plumbing failure is involved, how sudden the damage was, and your policy. The Flood Team helps document photos, moisture readings, affected materials, cleanup steps, sanitizing, drying progress, and repair scope details so the claim process is easier to manage.

Why sewage sanitization needs professional care

Sewage contamination can happen after a sewer backup, drain backup, toilet overflow, floor drain backup, basement backup, or plumbing issue. Because sewage water may carry bacteria, waste, odor, and contaminants, cleanup needs to go beyond removing visible water.

Even after the source is controlled, the property may still need contaminated water removal, safe material disposal, cleaning, sanitizing, odor control, structural drying, moisture checks, mold prevention, repair support, and insurance documentation.

Contamination can spread quickly
Sewage water can move across floors, into walls, under baseboards, through carpet, into cabinets, and into nearby rooms.
Porous materials may be affected
Carpet, padding, drywall, insulation, trim, and contaminated contents may need special handling or removal depending on the level of damage.
Odor and moisture can remain
Even after visible sewage water is removed, odor, contamination, and moisture can remain in flooring, walls, baseboards, and hidden spaces.

Every hour counts.

The faster sewage cleanup, sanitizing, and drying begin, the lower the risk of contamination spread, odor, hidden moisture, mold, damaged materials, and larger repairs.

~45 min
Avg. response

24/7
Live dispatch

How we fix it

One team for the whole sewage sanitization emergency

We do more than remove visible sewage water. The Flood Team helps control the source, remove contaminated water and debris, clean and sanitize affected areas, dry the structure, document the damage, and support repairs.

Control the source

The sewer backup, drain backup, toilet overflow, floor drain issue, or related plumbing source needs to be controlled before full cleanup and sanitizing can move forward.

Remove contaminated water

Sewage water, standing water, debris, and affected materials are removed from basements, bathrooms, drain areas, flooring, carpet, and nearby rooms using professional equipment.

Clean, sanitize, and dry

After cleanup and drying, damaged drywall, flooring, trim, paint, insulation, cabinets, and other materials may need repair or reconstruction.

Restore and repair

After cleanup and drying, damaged drywall, flooring, trim, paint, insulation, cabinets, and other materials may need repair or reconstruction.

Documentation that makes the process easier

The Flood Team helps document sewage sanitization with photos, moisture readings, affected material notes, cleanup details, sanitizing steps, drying progress, and repair scope support. We do not decide coverage, but we help make the restoration side of the claim easier to understand.

Photos of affected areas

The sewage source, affected drains, standing water, contaminated rooms, flooring, walls, damaged materials, and nearby areas can be documented before and during cleanup.

Moisture readings

Moisture checks help show where sewage water traveled and what materials may need drying, cleaning, or removal.
Cleanup and sanitizing notes
Contaminated water removal, debris handling, material removal, sanitizing, odor treatment, drying equipment, and progress details can be recorded during the job.

Repair scope support

Damaged drywall, flooring, trim, insulation, cabinets, paint, and nearby finished materials may need a clear repair scope after cleanup and drying.

Every hour counts.

The faster water removal and drying begin, the lower the risk of hidden moisture, mold, damaged materials, and larger reconstruction needs.

~45 min
Avg. response

24/7
Live dispatch

Trusted for fast cleanup, drying, and restoration

Customers trust The Flood Team for quick response, water extraction, drying, repair support, insurance coordination, and clear communication from start to finish.

Google
Nathan Merry profile picture
Nathan Merry
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I used Blake and his crew at The Flood Team and once again they did a fantastic job. Very professional and they communicate throughout every step of the process. Highly recommend.
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eileen W profile picture
eileen W
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The Flood team did a very good job for the mitigation. We did not have any issue after the job was done. Blake gave an estimate, and final price was the same. We had another company estimated, and told us a loose estimate, may be more after the job is done and we have to sign that agreement. We didn't like that. Blake responded very quick and came in a few days after we signed the contract. He kept his words about days when he will be at the house. The other company told us at least a week or more. Blake's estimate was reasonable compared to the other company. He also gave us some knowledge about things which are covered under our insurance. I highly recommend him and the flood team. We will use them again if needed in the future.
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Rob Haller profile picture
Rob Haller
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The Flood Team crew arrives on time, professionally extracts the water, dry’s everything thoroughly, and handles the drywall repairs with care. They even help coordinate with your insurance. They really take the stress out of a nightmare situation. Highly recommend for any water damage restoration needs.
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Barry Suntrup profile picture
Barry Suntrup
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Very professional and trustworthy
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Shelbey Stone profile picture
Shelbey Stone
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The Flood Team did a very professional job mitigating the water from our 900 square feet basement. One of the rooms was finished, and they were able to save the carpet. They were able to tow away our damaged goods the same day and carried them all upstairs. They bricked all our furniture for the drying process and promptly and accurately recorded saturation eta the following days to be sure the basement was drying as expected. When the insurance adjuster came to view the damage, a flood team representative came back out to be here in case there were any technical questions about the mitigation process they executed.
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Megan Gordon profile picture
Megan Gordon
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They came out quickly, handled our interior storm damage efficiently, and the clean up they did after was impressive! They have been professional and so pleasant to work with. This whole experience has been stressful, but they made it easier!
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JENNIFER BINGHAM profile picture
JENNIFER BINGHAM
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Very helpful team! They were responsive, informative and did a great job at our home!!!
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Angie Williams profile picture
Angie Williams
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Reached out to Flood Team and Thor came the same day. He was professional, knowledgeable, considerate and a hard worker. Once Thor determined the areas that water existed underneath the underlying floors, he pulled up all damaged flooring. He also took extra care when moving my furniture, he strategically set up humidifiers and industrial fans on two floors to speed up the drying process. He checked in daily to give updates. Highly recommend
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Susan Mintz profile picture
Susan Mintz
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Very response and helpful! Made the extra effort to do what they could for us under dynamic circumstances.

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Sewage sanitization FAQs

Find quick answers about dishwasher leaks, washing machine overflows, water heater leaks, refrigerator water line leaks, cleanup, drying, repairs, and insurance support.

Avoid contact with the water, keep people and pets away, stop using toilets and drains, avoid electrical hazards, take photos if safe, and call The Flood Team for sewage cleanup, sanitizing, and drying support.

Sewage water may contain bacteria, waste, odor, and contaminants. Sanitizing helps address affected surfaces after contaminated water and debris are removed.

It can be. Sewage water may contain harmful contaminants, so you should avoid touching it, walking through it, or trying to clean it without proper protection.

Yes. Sewage contamination may require contaminated water removal, safe material handling, cleaning, sanitizing, odor control, drying, moisture checks, and repair support.

Yes. If moisture remains in flooring, drywall, baseboards, insulation, or hidden spaces, mold can grow. Fast cleanup, sanitizing, and drying help reduce that risk.

Coverage depends on your policy, the source of the sewage, and whether sewer backup, drain backup, toilet overflow, outside flooding, sudden damage, or maintenance-related issues are involved. The Flood Team helps document photos, moisture readings, cleanup steps, sanitizing details, and repair scope support.

Yes. Sewage water can damage flooring, drywall, baseboards, trim, carpet, padding, insulation, cabinets, and nearby finished materials. Some porous materials may need removal depending on the contamination level.

Yes. The Flood Team helps homes, apartments, property managers, offices, restaurants, retail spaces, facilities, schools, and commercial properties with sewage sanitization, drying, documentation, and repair support.

Sewage contamination? Let’s sanitize it safely.

Talk to The Flood Team now and get help with sewage water removal, cleaning, sanitizing, odor control, drying, moisture checks, repair support, and insurance documentation.

The Flood Team Blogs

Step-by-Step Guide to Our Basement Flood Cleanup Process
Common Misconceptions About Sewage Cleanup
What Equipment Is Used to Remove Water from a Flooded Basement?

Learn about referrals, owner operators, and franchise opportunities with The Flood Team