24/7 emergency dispatch

Sewer backup? Clean it up safely before it spreads.

A sewer backup can bring contaminated water into basements, bathrooms, drains, floors, walls, and nearby rooms. The Flood Team helps remove sewage water, clean and sanitize affected areas, dry the structure, reduce odor, support repairs, and document the damage for insurance.

If sewage water is backing up into your property, avoid contact with the water, stop using drains, and call for help right away.

What to do right now

First steps after a sewer backup

Act fast: avoid contaminated water, keep people away, stop using plumbing fixtures, take photos if safe, and call a 24/7 sewage cleanup team before the damage spreads into floors, walls, and hidden spaces.

01.

Avoid contact with the water

Sewer backup water may contain bacteria, waste, and harmful contaminants. Do not walk through it, touch it, or try to clean it without proper protection.

02.

Stop using drains and toilets

Do not flush toilets, run sinks, start the dishwasher, use the washing machine, or send more water into the plumbing system until the backup is checked.

03.

Keep people and pets away

Keep children, pets, tenants, customers, and staff away from affected rooms until the area has been cleaned, sanitized, and dried properly.

04.

Avoid electrical hazards

Do not touch outlets, cords, appliances, breaker panels, HVAC equipment, or electrical items near wet or contaminated areas.

05.

Take photos if safe

Document the sewage backup, affected drains, standing water, flooring, walls, baseboards, damaged belongings, and nearby rooms before cleanup begins.

06.

Call for sewage cleanup and drying

Sewer backup cleanup may require water removal, safe material handling, sanitizing, odor treatment, drying, moisture checks, and repair support.

Do not treat sewer backup water like normal water damage. Sewage water can be contaminated and may require professional cleanup, sanitizing, and drying before the area is safe to use again.

Will insurance help with this?

Coverage depends on your policy, the cause of the sewer backup, whether drain or sewer backup coverage applies, how sudden the damage was, and whether outside flooding or long-term plumbing issues are involved. The Flood Team helps document photos, moisture readings, affected materials, cleanup steps, sanitizing, drying progress, and repair scope details so the claim process is easier to manage.

Why sewer backups need professional cleanup

A sewer backup can happen because of a blocked sewer line, clogged drain, tree root intrusion, heavy rain, overwhelmed municipal sewer system, failed backflow prevention, or plumbing issue. When sewage water backs up into the property, it can spread across floors, into walls, under baseboards, and through lower-level rooms.

Because sewer backup water may be contaminated, the property may need sewage removal, safe material disposal, sanitizing, odor control, structural drying, moisture checks, mold prevention, repair support, and insurance documentation.

Contaminated water can spread fast

Sewage water can move across basement floors, bathrooms, utility rooms, drains, carpet, walls, trim, and nearby rooms.

Some materials may not be salvageable

Carpet, padding, porous materials, drywall, insulation, and contaminated contents may need special handling or removal depending on the damage.

Odor and moisture can remain

Even after visible water is removed, contamination, moisture, and odor can remain in flooring, baseboards, walls, and hidden spaces.

Every hour counts.

The faster sewage cleanup, sanitizing, and drying begin, the lower the risk of contamination spread, odor, hidden moisture, mold, damaged materials, and larger repairs.

~45 min
Avg. response

24/7
Live dispatch

How we fix it

One team for the whole sewer backup emergency

We do more than remove visible sewage water. The Flood Team helps control the backup issue, remove contaminated water and materials, sanitize affected areas, dry the structure, document the damage, and support repairs.

Control the backup source

The sewer line, drain backup, toilet backup, floor drain issue, or related plumbing source needs to be controlled before full cleanup and drying can move forward.

Remove sewage water

Sewage water, standing water, and affected debris are removed from basements, bathrooms, drain areas, flooring, carpet, and nearby spaces using professional equipment.

Sanitize and dry

Affected surfaces may need cleaning, sanitizing, odor treatment, drying equipment, dehumidification, and moisture checks.

Restore and repair

After cleanup and drying, damaged drywall, flooring, trim, paint, insulation, cabinets, and other materials may need repair or reconstruction.

Documentation that makes the process easier

The Flood Team helps document sewer backup cleanup with photos, moisture readings, affected material notes, cleanup details, sanitizing steps, drying progress, and repair scope support. We do not decide coverage, but we help make the restoration side of the claim easier to understand.

Photos of affected areas

The sewer backup source, affected drains, standing water, contaminated areas, flooring, walls, damaged materials, and nearby rooms can be documented before and during cleanup.

Moisture readings

Moisture checks help show where backup water traveled and what materials may need drying or removal.

Cleanup and sanitizing notes

Sewage removal, contaminated material handling, sanitizing, odor treatment, drying equipment, and progress details can be recorded during the job.

Repair scope support

Damaged drywall, flooring, trim, insulation, paint, cabinets, and nearby finished materials may need a clear repair scope after cleanup and drying.

Every hour counts.

The faster water removal and drying begin, the lower the risk of hidden moisture, mold, damaged materials, and larger reconstruction needs.

~45 min
Avg. response

24/7
Live dispatch

Trusted for fast cleanup, drying, and restoration

Customers trust The Flood Team for quick response, water extraction, drying, repair support, insurance coordination, and clear communication from start to finish.

    
 
 
         
   Nathan Merry 
 
 
 
 Trustindex verifies that the original source of the review is Google. I used Blake and his crew at The Flood Team and once again they did a fantastic job. Very professional and they communicate throughout every step of the process.  Highly recommend.
  
 
        
   eileen W 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Flood team did a very good job for the mitigation. We did not have any issue after the job was done. Blake gave an estimate, and final price was the same. We had another company estimated, and told us a loose estimate, may be more after the job is done and we have to sign that agreement. We didn't like that. Blake responded very quick and came in a few days after we signed the contract. He kept his words about days when he will be at the house. The other company told us at least a week or more. Blake's estimate was reasonable compared to the other company. He also gave us some knowledge about things which are covered under our insurance. I highly recommend him and the flood team. We will use them again if needed in the future.
  
 
        
   Rob Haller 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Flood Team crew arrives on time, professionally extracts the water, dry’s everything thoroughly, and handles the drywall repairs with care. They even help coordinate with your  insurance.  They really take the stress out of a nightmare situation. Highly recommend for any water damage restoration needs.
  
 
        
   Barry Suntrup 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional and trustworthy
  
 
        
   Shelbey Stone 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Flood Team did a very professional job mitigating the water from our 900 square feet basement. One of the rooms was finished, and they were able to save the carpet. They were able to tow away our damaged goods the same day and carried them all upstairs. They bricked all our furniture for the drying process and promptly and accurately recorded saturation eta the following days to be sure the basement was drying as expected. When the insurance adjuster came to view the damage, a flood team representative came back out to be here in case there were any technical questions about the mitigation process they executed.
  
 
        
   Megan Gordon 
 
 
 
 Trustindex verifies that the original source of the review is Google. They came out quickly,  handled our interior storm damage efficiently, and the clean up they did after was impressive! They have been professional and so pleasant to work with. This whole experience has been stressful, but they made it easier!
  
 
        
   JENNIFER BINGHAM 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful team! They were responsive, informative and did a great job at our home!!!
  
 
        
   Angie Williams 
 
 
 
 Trustindex verifies that the original source of the review is Google. Reached out to Flood Team and Thor came the same day.  He was professional, knowledgeable, considerate and a hard worker.  Once Thor determined the areas that water existed underneath the underlying floors, he pulled up all damaged flooring.  He also took extra care when moving my furniture, he strategically set up humidifiers and industrial fans on two floors to speed up the drying process.  He checked in daily to give updates.  Highly recommend
  
 
        
   Susan Mintz 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very response and helpful! Made the extra effort to do what they could for us under dynamic circumstances.

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Reconstruction and repairs

Drywall, flooring, cabinets, ceilings, trim, painting, and repair support after cleanup and drying are complete.

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Inspection, containment, removal, moisture control, and prevention support after water damage.

Flooded basement cleanup

Basement water removal, drying, moisture checks, and mold prevention after standing water or pipe damage.

Insurance claims support

Photos, moisture readings, affected material notes, cleanup details, and repair scope support.

Sewer backup cleanup FAQs

Find quick answers about dishwasher leaks, washing machine overflows, water heater leaks, refrigerator water line leaks, cleanup, drying, repairs, and insurance support.

What should I do first after a sewer backup?

Avoid contact with the water, stop using toilets and drains, keep people and pets away, avoid electrical hazards, take photos if safe, and call The Flood Team for sewage cleanup, sanitizing, and drying support.

Is sewer backup water dangerous?

It can be. Sewer backup water may contain bacteria, waste, and contaminants. Avoid contact and do not try to clean the affected area without proper protection.

Do I need professional cleanup after a sewer backup?

Yes. Sewer backups often require contaminated water removal, safe material handling, sanitizing, odor control, drying, moisture checks, and repair support.

Can a sewer backup cause mold?

Yes. If moisture remains in flooring, drywall, baseboards, insulation, or hidden spaces, mold can grow. Fast cleanup, sanitizing, and drying help reduce that risk.

Does insurance cover sewer backup cleanup?

Coverage depends on your policy and whether sewer backup or drain backup coverage applies. The Flood Team helps document photos, moisture readings, cleanup steps, sanitizing details, and repair scope support.

What causes a sewer backup?

Common causes include clogged sewer lines, blocked drains, tree roots, heavy rain, overwhelmed sewer systems, backflow issues, collapsed lines, or plumbing problems.

Can sewer backup water damage walls and flooring?

Yes. Sewer backup water can damage flooring, drywall, baseboards, trim, insulation, carpet, padding, cabinets, and nearby finished materials.

Can you help commercial properties with sewer backup cleanup?

Yes. The Flood Team helps homes, apartments, property managers, offices, restaurants, retail spaces, facilities, schools, and commercial properties with sewer backup cleanup, sanitizing, drying, documentation, and repair support.

Sewer backup? Let’s clean it up safely.

Talk to The Flood Team now and get help with sewage cleanup, water removal, sanitizing, odor control, drying, moisture checks, repair support, and insurance documentation.

The Flood Team Blogs

Basement Flooding

Step-by-Step Guide to Our Basement Flood Cleanup Process

Sewage Backup

Common Misconceptions About Sewage Cleanup

Basement Flooding

What Equipment Is Used to Remove Water from a Flooded Basement?

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