24/7 emergency dispatch
Frozen pipe burst? Stop the water before it spreads.
Frozen pipes can crack, burst, and release water into walls, ceilings, basements, cabinets, and hidden spaces. The Flood Team helps control the source, remove the water, dry affected areas, prevent mold, support repairs, and document the damage for insurance.
If a frozen pipe has burst or started leaking, shut off the main water valve if it is safe and call for help right away.
What to do right now
First steps after a frozen pipe bursts
Act Fast: shut off the water if safe, avoid electrical hazards, move valuables away, take photos, and call a 24/7 water damage team before the water spreads into hidden areas.
01.
Shut off the main water valve
Turn off the main water supply or the closest shutoff valve if you can reach it safely. This helps stop more water from flowing through the broken or leaking pipe.
02.
Do not force heat onto the pipe
Avoid open flames, high heat, or unsafe thawing methods. A frozen pipe can crack or burst when pressure builds inside the line.
03.
Avoid electrical hazards
Do not touch outlets, cords, appliances, wiring, or electrical panels near wet areas. Stay out of standing water if electricity may be involved.
04.
Move valuables away
Move rugs, furniture, electronics, documents, boxes, and personal items away from the water if it is safe to do so.
05.
Call for water removal and drying
Fast extraction and drying can help reduce hidden moisture, mold risk, damaged materials, and larger repair costs.
A frozen pipe may leak slowly at first, then release more water as it thaws. Do not wait until the surface looks dry — water can hide behind walls, under floors, and above ceilings.
Will insurance help with this?
Coverage depends on the cause of the damage and your policy. Frozen pipe water damage may be handled differently depending on whether the pipe burst suddenly, how the property was maintained, and what the policy includes. The Flood Team helps document photos, moisture readings, affected materials, cleanup steps, drying progress, and repair scope details so the claim process is easier to manage.
Why frozen pipes can cause serious water damage
When water freezes inside a pipe, pressure can build until the pipe cracks or bursts. The damage may not become obvious until the pipe starts thawing and water begins leaking into nearby rooms, ceilings, walls, cabinets, or basement areas.
Even after the water is shut off, the property may still need water extraction, structural drying, moisture checks, mold prevention, damaged material removal, repair support, and insurance documentation.
Every hour counts.
The faster water removal and drying begin, the lower the risk of hidden moisture, mold, damaged materials, and larger reconstruction needs.
~45 min
Avg. response
24/7
Live dispatch
How we fix it
One team for the whole frozen pipe emergency
We do more than clean up visible water. The Flood Team helps control the source, remove water, dry affected materials, document the damage, and support repairs so the property can move from emergency to recovery.
Control the source
The water supply needs to be shut off, controlled, or repaired before full cleanup and drying can move forward.
Water extraction
Standing water is removed from floors, basements, rooms, carpet, padding, and affected materials using professional equipment.
Structural drying
Air movers, dehumidifiers, and moisture checks help dry walls, floors, ceilings, cabinets, framing, and hidden spaces.
Restore and repair
After drying, damaged drywall, flooring, cabinets, ceilings, trim, paint, and other materials may need repair or reconstruction.
Documentation that makes the process easier
The Flood Team helps document frozen pipe water damage with photos, moisture readings, affected material notes, cleanup details, drying progress, and repair scope support. We do not decide coverage, but we help make the restoration side of the claim easier to understand.
Photos of affected areas
Moisture readings
Cleanup and drying notes
Repair scope support
Every hour counts.
The faster water removal and drying begin, the lower the risk of hidden moisture, mold, damaged materials, and larger reconstruction needs.
~45 min
Avg. response
24/7
Live dispatch
Trusted for fast cleanup, drying, and restoration
Customers trust The Flood Team for quick response, water extraction, drying, repair support, insurance coordination, and clear communication from start to finish.
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Reconstruction and repairs
Drywall, flooring, cabinets, ceilings, trim, painting, and repair support after cleanup and drying are complete.
Mold remediation
Inspection, containment, removal, moisture control, and prevention support after water damage.
Flooded basement cleanup
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Insurance claims support
Photos, moisture readings, affected material notes, cleanup details, and repair scope support.
Frozen pipe FAQs
Find quick answers about dishwasher leaks, washing machine overflows, water heater leaks, refrigerator water line leaks, cleanup, drying, repairs, and insurance support.
What should I do first if a frozen pipe bursts?
If safe, shut off the main water supply, avoid wet electrical areas, move valuables away from the water, take photos, and call The Flood Team for water removal and drying support.
Can a frozen pipe leak after it thaws?
Yes. A pipe can crack while frozen and begin leaking once the ice melts and water starts flowing again. That is why frozen pipe issues should be checked quickly.
Can a frozen pipe cause hidden water damage?
Yes. Water can move behind walls, under floors, above ceilings, around cabinets, and inside insulation. Moisture checks help find hidden water that is not visible from the surface.
Do I need professional drying after a frozen pipe leak?
If water has spread into walls, flooring, carpet, ceilings, cabinets, basements, or finished areas, professional drying may be needed to reduce hidden moisture and mold risk.
Can frozen pipe water damage cause mold?
Yes. If moisture remains in drywall, flooring, trim, cabinets, insulation, or hidden spaces, mold can grow. Fast drying and moisture control help reduce that risk.
Does insurance cover frozen pipe water damage?
Coverage depends on your policy, the cause of the damage, and the circumstances around the frozen pipe. The Flood Team helps document photos, moisture readings, cleanup steps, and repair scope details.
Where do frozen pipes usually happen?
Frozen pipes often happen in exterior walls, basements, crawl spaces, garages, attics, under sinks, and areas with poor insulation or cold air exposure.
Can you help commercial properties with frozen pipe damage?
Yes. The Flood Team helps homes, businesses, property managers, apartments, offices, facilities, and commercial properties with frozen pipe cleanup, drying, documentation, and repair support.
Frozen pipe burst? Let’s stop the damage.
Talk to The Flood Team now and get help with water removal, drying, moisture checks, mold prevention, repair support, and insurance documentation.
Learn about referrals, owner operators, and franchise opportunities with The Flood Team