Safe cleanup when sewage backs up

Sewage backup cleanup in St. Louis

The Flood Team provides 24/7 sewage backup cleanup, sewer backup cleanup, black water removal, sanitizing, odor treatment, drying, and restoration support for homes and businesses across St. Louis and nearby areas.

For active water emergencies, calling is the fastest option.

Trusted for emergency cleanup and restoration

Customers trust The Flood Team for fast response, water extraction, drying, cleanup, communication, repair support, and insurance documentation.

    
 
 
         
   Nathan Merry 
 
 
 
 Trustindex verifies that the original source of the review is Google. I used Blake and his crew at The Flood Team and once again they did a fantastic job. Very professional and they communicate throughout every step of the process.  Highly recommend.
  
 
        
   eileen W 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Flood team did a very good job for the mitigation. We did not have any issue after the job was done. Blake gave an estimate, and final price was the same. We had another company estimated, and told us a loose estimate, may be more after the job is done and we have to sign that agreement. We didn't like that. Blake responded very quick and came in a few days after we signed the contract. He kept his words about days when he will be at the house. The other company told us at least a week or more. Blake's estimate was reasonable compared to the other company. He also gave us some knowledge about things which are covered under our insurance. I highly recommend him and the flood team. We will use them again if needed in the future.
  
 
        
   Rob Haller 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Flood Team crew arrives on time, professionally extracts the water, dry’s everything thoroughly, and handles the drywall repairs with care. They even help coordinate with your  insurance.  They really take the stress out of a nightmare situation. Highly recommend for any water damage restoration needs.
  
 
        
   Barry Suntrup 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional and trustworthy
  
 
        
   Shelbey Stone 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Flood Team did a very professional job mitigating the water from our 900 square feet basement. One of the rooms was finished, and they were able to save the carpet. They were able to tow away our damaged goods the same day and carried them all upstairs. They bricked all our furniture for the drying process and promptly and accurately recorded saturation eta the following days to be sure the basement was drying as expected. When the insurance adjuster came to view the damage, a flood team representative came back out to be here in case there were any technical questions about the mitigation process they executed.
  
 
        
   Megan Gordon 
 
 
 
 Trustindex verifies that the original source of the review is Google. They came out quickly,  handled our interior storm damage efficiently, and the clean up they did after was impressive! They have been professional and so pleasant to work with. This whole experience has been stressful, but they made it easier!
  
 
        
   JENNIFER BINGHAM 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful team! They were responsive, informative and did a great job at our home!!!
  
 
        
   Angie Williams 
 
 
 
 Trustindex verifies that the original source of the review is Google. Reached out to Flood Team and Thor came the same day.  He was professional, knowledgeable, considerate and a hard worker.  Once Thor determined the areas that water existed underneath the underlying floors, he pulled up all damaged flooring.  He also took extra care when moving my furniture, he strategically set up humidifiers and industrial fans on two floors to speed up the drying process.  He checked in daily to give updates.  Highly recommend
  
 
        
   Susan Mintz 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very response and helpful! Made the extra effort to do what they could for us under dynamic circumstances.

What causes a sewage backup?

A sewage backup can happen when wastewater cannot move safely through the sewer or drain system. When that happens, contaminated water may come up through toilets, tubs, showers, basement floor drains, or other plumbing fixtures.

Clogged sewer line

Grease, wipes, debris, and tree roots can block the sewer line and force contaminated water back into the property.

Heavy rain and flooding

Stormwater can overload sewer systems and push dirty water back into basements, drains, and lower-level rooms.

Toilet overflow or drain backup

A toilet overflow, floor drain backup, or blocked drain can spread contaminated water into nearby rooms and flooring.

Broken or aging sewer pipes

Cracked, collapsed, or damaged sewer pipes can stop wastewater from flowing properly and lead to repeated backups.

What should you do after a sewage backup?

Stay out of the affected area, avoid contact with sewage water, stop using nearby plumbing, and call The Flood Team for emergency sewage cleanup.

Stay out of the area
Sewage water can contain bacteria, viruses, waste, and other contaminants.

Avoid wet electrical areas
Do not touch outlets, appliances, or wiring near contaminated water.

Stop using plumbing
Avoid flushing toilets, running sinks, or using drains until the issue is checked.

Call for emergency cleanup
Professional extraction, sanitizing, drying, and contaminated material removal may be needed.

Document what you can
Take photos from a safe distance if you plan to start an insurance claim.

Our sewage backup cleanup includes

Sewage cleanup is not a normal household cleanup. The affected area may need extraction, removal of contaminated materials, sanitizing, odor treatment, drying, and repair support.

Immediate sewage removal — Immediate Sewage Removal
We use high-powered pumps and extraction equipment to remove sewage and standing water fast.

Deep cleaning & sanitization — Deep Cleaning & Sanitization
We disinfect all contaminated surfaces, killing bacteria, viruses, and other pathogens to prevent illness.

Odor removal & air purification — Odor Removal & Air Purification
Sewage backups leave behind a strong smell. We use HEPA air scrubbers and deodorizers to eliminate odors and improve air quality.

Moisture Detection & Structural Drying
Hidden moisture leads to mold. We use thermal imaging and industrial drying equipment to remove all excess moisture.

Damage Repair & Full Restoration
Sewage backups damage walls, flooring, and personal belongings. Our team repairs and restores your space to pre-damage condition.

Why sewage backup is considered black water

Sewage backup is usually considered category 3 water, also called black water. It may contain waste, bacteria, viruses, and other contaminants, so it should be handled with proper cleanup, removal, sanitizing, and drying.

Category 1

Clean water

Water from a clean source, such as a supply line or faucet.

Category 2

Gray water

Water from sources like washing machines, dishwashers, showers, or some appliance leaks.

Category 3

Black water

Highly contaminated water from sewage backups, toilets, drains, or outside flooding.

Sewage backups fall into Category 3, which is highly contaminated and requires professional sewage clean up.

What To Do If You Have a Sewage Backup?

Do NOT enter the affected area
Sewage water is highly contaminated and unsafe.

Call The Flood Team immediately
We offer 24/7 emergency sewage backup cleanup.

Do NOT try to clean it yourself
Proper protective gear and specialized cleaning solutions are required.

Why choose The Flood Team for sewage backup cleanup?

24/7 emergency sewage cleanup

Sewage backups can create unsafe conditions quickly. The Flood Team responds to sewage backups, sewer backups, drain backups, black water cleanup, and related water damage emergencies.

Safe cleanup and sanitizing

Our team removes contaminated water, cleans affected surfaces, treats odor, and helps reduce unsafe conditions after sewage water enters the property.

Drying after the cleanup

After sewage removal and sanitizing, affected floors, walls, trim, and hidden spaces may still need drying to reduce mold risk and secondary damage.

Repair and restoration support

Sewage backups can damage flooring, drywall, cabinets, trim, and personal belongings. We help move the property from cleanup to restoration.

Insurance documentation support

We help document photos, moisture readings, affected materials, and cleanup details so the insurance process is easier to manage.

Need emergency sewage backup cleanup?

Sewer backups spread fast and can create unsafe conditions. Call The Flood Team for sewage removal, sanitizing, odor treatment, drying, and restoration support.

FAQs about sewage backup

Find answers to common questions about our sewage backup services and prevention tips.

Is sewage backup an emergency?

Yes. Sewage backup should be treated as an emergency because the water may contain waste, bacteria, viruses, and other contaminants. Stay out of the affected area and call for professional sewage cleanup as soon as possible.

What is the difference between sewage backup and sewer backup?

People often use both terms for the same problem. A sewer backup usually means wastewater is coming back through the sewer or drain system. Sewage backup cleanup focuses on removal, sanitizing, drying, odor treatment, and restoration.

Can I clean sewage backup myself?

It is not recommended. Sewage water may be category 3 black water and can require protective equipment, contaminated material removal, sanitizing, odor treatment, and drying.

Does insurance cover sewage backup cleanup?

Coverage depends on the policy and the source of the backup. Some policies require a sewer or water backup endorsement. The Flood Team can help document the damage and cleanup details for the claim process.

What is black water cleanup?

Black water cleanup is the removal, sanitizing, drying, and restoration process for highly contaminated water, including sewage backups, toilet backups, drain backups, and some floodwater situations.

Do you remove sewage odor?

Yes. After sewage removal and cleaning, odor treatment may be needed to address smells from contaminated materials, affected surfaces, and hidden moisture.

Can sewage backup cause mold?

Yes. Moisture from sewage backups can stay in flooring, drywall, trim, and hidden areas. Fast cleanup and drying can help reduce mold risk and secondary damage.

Do you handle commercial sewage backup cleanup?

Yes. The Flood Team helps businesses, apartments, offices, facilities, and property managers with commercial sewage backup cleanup, sanitizing, drying, and restoration support.

Clean

Safe sewage cleanup from start to finish

Sewage backups need more than basic cleaning. The Flood Team helps with sewage removal, sanitizing, odor treatment, drying, contaminated material cleanup, and restoration support so the affected area can be handled safely and properly.